the simple fence post repair system

Privacy policy

Thank you for visiting our web site

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil your specific request. This information is only used to fulfill your specific request, with the exception of TrustPilot, the independent review site (please see below for further information), who gather basic personal details from our customers, such as the order ID, customer name and email address.  By contiuing with your order, you agree to TrustPilot’s use of these details.

Cookie/Tracking Technology

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

TrustPilot

Trust Pilot is an independent third-party review platform.
We use TrustPilot to request honest, unbiased reviews from some of our verified customers.  Feedback provided by our customers is extremely helpful to future customers, as it helps them to make a more informed decsion about purchasing our product.

Our website, https://postbuddysystem.com, is electronically linked to TrustPilot.  This allows TrustPilot to generate an automatic email to any person, who has purchased from this website, asking that they leave an honest, unbiased review of our product and service.  To facilitate this process, TrustPilot gather basic personal information from orders placed on this website, such as name, email address, order number, etc.  These details are NOT used for marketing purposes and TrustPilot DO NOT have access to payment information.

Once an order has been submitted, TrustPilot generates 2 automatic emails to be sent to some of the email addresses asscociated with purchases made on this website.  Emails are sent from the email address noreply.invitations@trustpilotmail.com .  You may receive the first email within a reasonable time of purhasing from us.  You may then receive a follow-up reminder a few days later.  The content of the emails makes it clear that they are about our product, Post Buddy fence post repair.
Leaving a review is entirely at your discretion.

If you choose to provide a review by clicking the link within the email, you will be redirected to the TrustPilot website, at which point you will be subject to TrustPilot Terms & Conditions.  You can find full information on TrustPilot terms & conditions here https://uk.legal.trustpilot.com/end-user-privacy-terms

By making a purchase on this website, you agree for your basic information to be passed on to TrustPilot and to receiving their emails.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.